FAQ

 Where is White Shore Swim designed and made?

We print our beautiful fabrics in NYC to ensure amazing quality, which is then hand made in Los Angeles CA. We ship our orders from either our Los Angeles or Miami office!

 I placed and order and didn't get a confirmation?

Confirmation emails are sent within minutes of placing your order (check spam)

 How can I track my order?

Shipping emails are sent within 1-3 bussiness days, once we ship an order we send an email with a tracking number ! (check spam)

 What is your return/exchange policy?

While we hope that you love your swimwear, if for any reason you're not satisfied with your purchase we will gladly provide either an exchange or a refund (merchandise has to be unworn/unwashed with the hygienic liners/tags still attached) within 10 days of the delivery date on U.S orders. Items on sale are final and not eligible for an exchange/return.

Please note any damaged/worn merchandise won't be accepted. It is White shore swim's discretion to determine if the returned suit is eligible for a return/refund.

How do I request a refund/exchange?

Email us at contact@whiteshoreswim.com with your order number.

 Do you have a size guide?

 Yes under the description press the button "sizing"

 How do I take care of my White Shore Swim?

When washing, hand wash separately with cold water DO NOT use hot water and dry outdoors in shade, never in direct sunlight. Never machine wash. Always wash immediately after using in heavily chlorinated pool.

We also sell "Suit Solutions" which take the chlorine out of your swimwear!

 Do you take on Ambassadors/Collabs?

White shore swim is always interested in collabs! If you are an influencer with a high following/engagement contact us via email.

Due to a high number of email requests for collabs, we can only get back to those we are interested in partnering with!

You can also always tag us on social media #whiteshoreswim and @whiteshoreswim so we may feature you!